On-demand workers are protesting — using the apps they work for

Publication: CNN
Published: June 14, 2019

On-demand workers in the US are rising up against the companies they work for — using the platforms themselves to do it. On Saturday, thousands of Postmates workers plan to manipulate the on-demand delivery app for better pay by refusing jobs that aren’t in “blitz mode,” a feature that allows Postmates to increase pricing when demand for deliveries exceeds supply. It’s the latest example of on-demand workers leveraging the tools they have, developed by the companies they contract for, to fight back against low wages.